Have an IKEA gift card but unsure how much is left on it? Whether you received it as a present or bought one for yourself, knowing your card’s balance can help you plan your next shop with confidence.
IKEA provides several convenient methods for checking balances, both online and in-store. From physical cards to eGift versions, staying on top of your spending is quick and easy with the right steps. Let’s explore everything you need to know.
What Are IKEA Gift Cards and How Do They Work in the UK?

IKEA gift cards are prepaid cards that allow recipients to purchase items from IKEA’s wide selection of furniture, home accessories, and décor.
Available in both physical and digital formats, these cards are popular choices for gifting during special occasions such as birthdays, weddings, and holidays.
Gift cards can be used online or in any store across the UK, providing flexible shopping options for customers. There’s no need to spend the entire balance at once, and you can make multiple purchases until the funds are fully utilised.
Importantly, IKEA gift cards do not have an expiration date, offering added convenience and long-term usability. Cards cannot be exchanged for cash and are non-refundable.
How Can You Check Your IKEA Gift Card Balance?
Checking your IKEA gift card balance is a quick and user-friendly process. IKEA offers several convenient options for verifying the remaining funds on your card. Whether you’re on your mobile, at home on your computer, or shopping in-store, you can access your gift card information easily.
Before you check your balance, ensure you have the following:
- The 16-digit card number
- The 4-digit PIN (usually scratched on the back or sent via email for eGift cards)
Online Balance Check
You can check your IKEA gift card balance on the official website by:
- Visiting the IKEA UK website
- Navigating to the “Gift Cards” section
- Entering your 16-digit card number and 4-digit PIN
- Clicking “Check Balance” to view the available amount
Using the IKEA Mobile App
Prefer using the IKEA app? Here’s how:
- Open the app and log into your account
- Tap on your profile and go to the “Gift Cards” section
- Enter the card number and PIN
- Tap “Check Balance” to view the remaining balance
In-Store Balance Check
If you’re in a store:
- Head to the checkout or customer service desk
- Present your gift card to the staff
- They will scan it and inform you of the remaining balance
Using a Receipt
- If you’ve used your card recently, check the bottom of your receipt
- The remaining balance will be printed there for easy tracking
Contacting IKEA Support
- Call IKEA’s Customer Support Centre at 0173352000
- Provide your gift card details for assistance
| Method | Access | Requirements |
| Website | ikea.com/gb | Card number + PIN |
| IKEA Mobile App | Available on iOS/Android | IKEA account + card info |
| In-Store | All UK IKEA locations | Physical card |
| Receipt | Recent purchase history | Previous purchase |
| Customer Support | 0173352000 | Phone access |
Can You Check the Balance of an IKEA eGift Card?
Yes, you can check the balance of an IKEA eGift card just like a physical gift card. If you’ve received a digital card via email, it typically includes a direct link or is sent through a digital wallet service such as Prezzee.
These services allow you to view the balance after logging in or entering your card number and PIN. IKEA also provides a simple way to check eGift card balances on its official website and mobile app.
Whether your eGift card was received recently or several months ago, you can still access the remaining balance with ease. Just make sure you have the necessary card details handy.
This process ensures that you stay informed about your available funds before making a purchase. With multiple platforms supporting balance checks, managing your IKEA eGift card is convenient and user-friendly, whether you’re shopping online or in-store.
What Should You Do If the IKEA Card Balance Is Not Displaying Correctly?

On rare occasions, your IKEA gift card may not display the correct balance when you attempt to check it. This could be due to several reasons, including temporary technical errors, incorrect information being entered, or issues with the card server.
While it’s uncommon, it’s still important to know what steps to take when this happens, so you don’t end up with interrupted shopping plans or delayed checkouts.
Step-by-Step Troubleshooting
If your balance isn’t showing or seems incorrect, here are the first things to try:
- Double-check your entry: Confirm that the 16-digit card number and the 4-digit PIN have been entered exactly as shown on your card.
- Switch browsers or devices: Sometimes the issue could be browser-related. Try checking on a different browser (Chrome, Safari, Firefox) or another device like a smartphone or tablet.
- Refresh or log out and back in: If you’re using the IKEA app, try logging out and back into your account. Also, refreshing the app or website might help resolve the display issue.
Check Your Latest Receipt
Receipts are an often-overlooked but useful way to confirm your balance:
- If you’ve made a recent purchase with your IKEA gift card, take a look at your printed or emailed receipt.
- The remaining balance is usually displayed at the bottom, giving you a quick reference point for your next purchase.
Still No Luck? Here’s What to Do
If your balance still isn’t displaying correctly after the above steps:
- Contact IKEA Customer Support at 0173352000
- Support is available during these hours:
- Monday to Saturday: 07:00 – 20:00
- Sunday: 07:00 – 19:00
Customer support agents will verify your card details and help you identify any technical or usage-related issues. Be sure to have your gift card number and, if possible, any recent transaction information handy for faster assistance.
Does an IKEA Gift Card Ever Expire or Lose Value Over Time?
IKEA gift cards issued in the UK are designed with long-term flexibility in mind. One of their most consumer-friendly features is that they do not have an expiry date.
This applies to both physical and eGift cards. Whether you received the card recently or rediscovered it after years tucked away in a drawer, you can still use it without penalty.
Unlike some other retailers that deduct monthly inactivity fees or impose expiration periods, IKEA allows users to retain the full value of their gift cards indefinitely.
There are no service charges, no diminishing balance, and no time pressure. This makes IKEA gift cards an ideal choice for people who want to wait until they find the perfect product before spending.
However, it’s important to note that if your card is lost or stolen, IKEA cannot replace it. So, while there’s no time restriction, keeping your gift card details safe is essential.
How Can You Track the Usage History of Your IKEA Gift Card?

Monitoring the usage of your IKEA gift card can help you stay organised, avoid overspending, and make the most of the available balance.
While IKEA doesn’t currently offer a downloadable or detailed transaction history like some banks or digital wallets, there are still practical ways to track how your card has been used.
Ways to Track Your Card Usage
- Check Your Receipt: After every purchase using your IKEA gift card, the updated remaining balance will be printed at the bottom of your receipt.
- Track Via Online Account: If you’ve made online purchases through your IKEA account, you can log in and check your order history to see which transactions were made using the gift card.
- Contact Customer Support: For additional details or if you suspect an issue, you can reach out to IKEA’s support team. They may be able to provide a summary of your recent card activity or confirm your remaining balance.
Tips for Managing Your Gift Card
- Keep all your receipts, whether printed or emailed, in a safe and accessible location.
- Create a simple note on your phone or a document where you update your balance after each purchase.
- Check your balance regularly using IKEA’s online tool or app to stay updated.
| Tracking Method | Details |
| Purchase Receipt | Balance after each use is printed clearly |
| Online Account History | Shows recent purchases if linked to your account |
| Customer Service Support | Verifies balance and provides recent usage information |
Tracking your gift card activity is not only smart—it also ensures you never lose sight of how much you have left to spend.
Where Can You Redeem Your IKEA Gift Card in the UK?
One of the best things about IKEA gift cards is their flexibility. You can redeem them at multiple locations and platforms throughout the UK, both physically and digitally.
Whether you’re picking up a few accessories or doing a full room makeover, the gift card can help fund your purchase conveniently.
In-Store Redemption
- Visit any IKEA store or Order and Collection Point in the UK.
- Present your physical card or digital card at checkout.
- The cashier will scan the card and deduct the applicable amount from your balance.
This method is simple, fast, and doesn’t require any account login or setup.
Online Redemption
Shopping online with your gift card is just as easy:
- Add your chosen items to the shopping basket.
- During checkout, select “Gift Card” as your payment method.
- Enter the 16-digit card number and 4-digit PIN.
- If the total exceeds your card balance, you can pay the remainder using another payment method.
Redemption Tips
- You’re allowed to use more than one gift card in a single transaction.
- Partial redemptions are permitted, any unused balance remains on the card for future use.
- IKEA gift cards cannot be used to purchase other gift cards or items sold by third-party sellers online.
| Redemption Method | Platform | Required Information |
| In-Store | Physical IKEA stores | Physical or digital gift card |
| Online | IKEA checkout process | Card number and PIN |
| App | IKEA mobile application | Logged-in account + gift card |
How Long Are IKEA Gift Cards Valid For in the UK?

IKEA has made their gift cards even more appealing by removing expiry dates entirely. In the UK, all IKEA gift cards, physical and digital, are valid indefinitely.
This means you can shop at your own pace without the pressure to spend your balance before a specific date.
There’s no activation deadline, usage period, or time-based limitations. Even if you received the card several years ago, it should still function as long as the card number and PIN are intact. This lifetime validity policy applies to purchases made online or at any UK IKEA store.
Just remember: while your balance won’t expire, the card must be stored safely. If it’s lost or damaged, IKEA cannot replace it, and any remaining balance will be lost. For digital cards, keep a backup of the original email or digital wallet entry for easy retrieval.
Can You Use IKEA Gift Cards for Online and In-Store Purchases?
Yes, IKEA gift cards are fully compatible with both online and in-store purchases in the UK. This dual usability allows you to shop for home essentials through your preferred channel, whether browsing from the comfort of your home or visiting your nearest store.
For in-store use, simply hand over your gift card to the cashier at checkout. Whether it’s a printed card or a digital version saved on your phone, IKEA staff will scan the barcode and apply the amount toward your purchase.
For online purchases, the process is just as smooth:
- Proceed to checkout after selecting your items.
- Choose “Gift Card” as your payment option.
- Enter the 16-digit card number and the 4-digit PIN provided.
If your order total is higher than your gift card balance, you can pay the remaining amount with another accepted payment method.
Conclusion
Checking and using your IKEA gift card is straightforward and highly flexible. With no expiration date and multiple redemption options, it’s a stress-free way to shop for home essentials.
Whether you’re checking the balance online, using the app, or shopping in-store, managing your IKEA gift card is as simple as it gets. Take advantage of all the tools available and enjoy a seamless shopping experience with your remaining balance.
FAQs About IKEA Gift Card Balance Check
How Do I Contact IKEA Customer Support About Gift Cards?
You can call 0173352000 during business hours. Friendly staff will assist you with your enquiry.
Can I Reload or Top Up My IKEA Gift Card Balance?
No, you cannot reload an IKEA gift card. Once used, you’ll need to purchase a new one.
Is There a Minimum or Maximum Limit for IKEA Gift Cards in the UK?
Yes, gift cards typically start from a small minimum value and have a maximum cap. The range depends on the purchase location.
Can I Transfer the Balance from One IKEA Gift Card to Another?
No, IKEA does not support balance transfers. Each gift card must be used separately.
Are IKEA Gift Cards Valid for Use in IKEA Family Promotions or Member Deals?
Yes, they can be used with promotional discounts. However, the gift card itself is not discounted during such offers.
What Happens If I Lose My IKEA Gift Card or It Gets Stolen?
Lost or stolen cards cannot be replaced. Always keep your gift card details secure.
Can I Use Multiple IKEA Gift Cards in a Single Purchase Online or In-Store?
Yes, you can use more than one card in a single transaction. This applies to both in-store and online purchases.
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