Have you ever received an Amazon gift card and wondered how much value it holds? Whether it’s a physical card from a friend or a digital one emailed directly to you, knowing your balance is crucial before making any purchase.
In the UK, checking your Amazon gift card balance is straightforward, but there are various ways to go about it depending on your device and the card type.
With a few simple steps, you can stay informed and in control of your online shopping. This guide walks you through everything you need to know about managing and viewing your Amazon gift card balance.
What Is an Amazon Gift Card and How Does It Work?
An Amazon gift card is a prepaid voucher that can be used to purchase items on the Amazon platform. These cards are available in various formats including physical cards, email-based eGifts and printable versions.
Each card contains a unique claim code that, once redeemed, adds the card’s value to the user’s Amazon account balance. This balance is then automatically applied toward eligible purchases during checkout.
Amazon gift cards do not expire once they are redeemed, and the remaining balance remains on the account until fully used. If preferred, users can also opt out of applying their gift card balance during a purchase.
Gift cards can be bought for personal use or given as gifts, and they function as a digital wallet, offering a flexible, convenient method of payment on Amazon.co.uk. Managing them properly ensures smoother transactions and fewer payment issues.
How to Check Amazon Gift Card Balance?
To help customers keep track of their spending, Amazon provides a built-in tool to check gift card balances either via the website or mobile app. Understanding how to access these features is essential for maintaining your gift card funds efficiently.
Check Balance via the Amazon Website
Checking your Amazon gift card balance using a desktop browser is quick and simple. Here’s how to do it:
- Go to Amazon.co.uk and sign in to your account.
- Hover over “Account & Lists” at the top right and click on “Account.”
- Under the “Payments” section, click on “Gift Cards.”
- You will see your available gift card balance displayed in green.
- Click “View balance history” to see a full list of gift card transactions and usage history.
If you’ve previously redeemed gift cards, all transaction records will appear here, including those used for past orders.
Check Balance Using the Amazon App
The Amazon mobile app also allows users to manage gift card balances. To do this:
- Open the Amazon app and log in to your account.
- Tap the three-line menu (☰) on the bottom-right (iOS) or top-left (Android).
- Tap “Account,” then scroll down and select “Manage gift card balance.”
- Your balance will appear at the top of the screen.
- For detailed activity, tap the gift card section to view past redemptions and remaining funds.
Both platforms offer clear visibility, ensuring users can track and plan their Amazon purchases with ease.
What to Do If the Gift Card Has No Printed Value?
Sometimes physical Amazon gift cards bought in the UK don’t display the value directly on the card, which can be confusing. Fortunately, there’s a straightforward method to determine the card’s worth.
Follow these steps to find the value of a card with no printed amount:
- Go to Your Account on Amazon.co.uk.
- Select Your Orders from the menu.
- Locate the specific gift card order.
- Compare the 16-digit serial number in the order details with the serial number printed on the back of the gift card.
This matching process allows you to identify the value of each card received. If the serial numbers match, the gift card amount listed in your order history confirms the card’s value.
Additional Tips:
- Always retain your purchase receipt when buying gift cards.
- Check the transaction section under your Gift Card Balance for verification.
- Remember that promotional credits are separate and do not reflect in this balance section.
By cross-checking these details, users can verify their card’s value without needing to redeem it or contact customer service unnecessarily.
Why Should You Monitor Your Gift Card Balance Regularly?
Keeping an eye on your gift card balance is essential for better budget management and ensuring smooth purchases.
Track Spending Accurately
Monitoring your balance lets you understand how much of the card has been used and when. It provides clarity, especially when using multiple cards over time.
Avoid Failed Transactions
Having an insufficient balance at checkout can delay orders or result in failed payments. Regularly checking ensures you know if you need to add another payment method or redeem a new gift card.
Plan Future Purchases
Some users prefer saving their balance for sales or specific items. Knowing exactly how much is available lets you plan for high-value or seasonal purchases more effectively.
Consistently reviewing your Amazon gift card balance also ensures that any unauthorised usage or system errors can be identified early, giving users confidence in their payment methods.
What Should You Do If Your Amazon Gift Card Balance Doesn’t Appear?
There are instances where your Amazon gift card balance might not appear in your account. This could be due to minor errors or more complex account issues.
Here’s what you can do to resolve it:
- Check Gift Card Redemption: Ensure the claim code has been correctly entered and successfully applied.
- View Balance History: Go to “Gift Cards” under your account and click “View balance history” to see if the funds were already used.
- Confirm Region Accuracy: Gift cards purchased from Amazon UK must be redeemed on Amazon.co.uk, not .com or other regional sites.
- Check for Promo Codes: Sometimes promotional credits are mistaken for gift card balances. These are stored separately.
If all else fails:
- Contact Amazon support via live chat or phone.
- Use the “Help” section, click “Something else,” then “I need more help.”
- Provide your claim code to the support team for investigation.
Keeping documentation, including receipts or email confirmations, makes resolution quicker when support is involved.
Can You Check Amazon Gift Card Balance Without Redeeming It?
Amazon does not display the value of an unredeemed gift card directly unless it is applied to an account. However, there are alternative methods for those who need to verify the card’s balance without using it.
To proceed:
- Locate the claim code on the back of the card or in the email.
- Sign in to your Amazon account.
- Open the “Help” section and start a live chat.
- Type the message “Check balance without redeeming a gift card.”
- A customer service agent will connect with you to verify the balance after you share the claim code.
This method is particularly useful when gifting someone a card and confirming its value beforehand. It ensures the recipient gets what was intended without you needing to redeem the funds into your account.
How to Redeem an Amazon Gift Card in the UK?
Redeeming your Amazon gift card is a one-time process that adds the card value to your account balance for future purchases.
To redeem using the Amazon website:
- Sign in at Amazon.co.uk.
- Go to “Account & Lists” then click “Gift Cards.”
- Select “Redeem a Gift Card.”
- Enter the 14 or 15-digit claim code found under the protective strip.
- Click “Apply to your balance.”
To redeem using the Amazon app:
- Open the app and sign in.
- Tap the three-line menu (☰) and go to “Account.”
- Scroll to “Gift Card Balance” and tap “Redeem.”
- You can either enter the code manually or tap “Scan your claim code” to use your camera.
Once the code is submitted, the value is instantly added to your account. You don’t need to use the balance right away, it stays on your account indefinitely. After redeeming, the balance will be used automatically at checkout unless you choose to disable it under payment methods.
What Are Common Issues with Amazon Gift Card Balance Enquiries?
Amazon gift card users in the UK may occasionally face problems when checking or using their card balance. These issues can usually be resolved quickly with the right approach.
Common Issues:
- Invalid Claim Code: This usually happens when a number is mistyped or the code has already been used.
- Wrong Region: A gift card purchased on Amazon.co.uk cannot be used on Amazon.com or other regions.
- No Balance Displayed: Sometimes, balance may not appear due to a temporary account glitch or a delay in processing.
- Misunderstood Promo Credits: Promotional funds are not shown under gift card balance, leading to confusion.
- Unredeemed Cards Showing No Value: Amazon does not show the amount on unredeemed cards unless contacted via customer service.
Resolution Steps:
- Always double-check the code entry.
- Use your order history to trace the gift card.
- Contact support if discrepancies remain.
Common Gift Card Errors and Solutions
| Issue | Resolution |
| Invalid Code | Re-enter carefully or check for typos |
| Region Mismatch | Ensure redemption on Amazon.co.uk |
| Balance Not Showing | Check View Balance History |
| Promo vs Gift Credit Confusion | Check under separate promo section |
Understanding these errors helps users prevent them and take action quickly when needed.
Conclusion
Understanding how to check and manage your Amazon gift card balance ensures a seamless shopping experience. Whether you’re a regular user or someone who receives occasional cards as gifts, staying informed helps avoid surprises at checkout and keeps your transactions smooth.
From website steps to mobile app guides and unredeemed card checks, every method is designed for convenience and transparency.
By taking a few minutes to verify your balance, you ensure full value from every gift card and make online shopping even easier. Always redeem carefully, monitor regularly and contact support when in doubt for a hassle-free experience.
FAQs About Amazon Gift Card Balance Check
How can I see which purchases used my gift card balance?
You can view this by checking your gift card activity under the “Gift Cards” section in your Amazon account.
Can I transfer my gift card balance to someone else?
No, Amazon gift card balances are non-transferable once applied to an account.
What does it mean if my gift card code is invalid?
This usually indicates a typo or that the code has already been redeemed.
Will I get my gift card balance back if I cancel an order?
Yes, if the order is cancelled, the gift card amount is returned to your Amazon balance.
Are Amazon gift cards refundable in the UK?
Amazon gift cards are generally non-refundable once purchased and delivered.
Can I reload an Amazon UK gift card with more money?
No, you cannot reload existing cards, but you can purchase and add a new one to your account.
Do Amazon promo credits and gift cards show up in the same balance?
No, promotional credits are shown separately and are not included in the gift card balance.
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